Had a lot of personal issues going on and missed the deadline by a few days, he spoke to them and told them that he totally understands that he's to blame and asked if he could still renew (bare in mind that his ticket HASN'T been sold on) they said it too late and he would have to take a bronze membership out (£50 and goes to 41,000 on the waiting list + loses 9 years worth of points so won't be seeing any big games again) He's given up on Spurs and won't be attending another game, don't blame him, supporters are treated like s**t.